If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Technical Sales - Waterloo, NSW

Branch All-Rounder - Waterloo, NSW

Internal Technical Sales - Balcatta, WA

 


 

1. Internal Technical Sales (Waterloo, NSW)

The Role:

We are currently seeking a full-time internal sales representative to join the growing team at our Waterloo branch.

Duties & Responsibilities:

  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Building relationships and rapport with customers
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general ah-hoc
  • Supporting the external sales team and management

Knowledge, Skills & Abilities:

  • An interest in technology
  • Technically savvy with a knowledge of IP Technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive ‘can do’ attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs
  • Commitment to the highest level of customer service
  • Strong attention to detail
  • Ability to work both autonomously and as a team

This position is best suited to someone with Industry experience, who is willing to grow with the business.

 

 

2. Branch All-Rounder (Waterloo, NSW)

The Role:

We are currently seeking a full-time Branch All-Rounder to contribute to the functioning of our Waterloo branch. This is a hands-on position that involves Trade Counter sales, administration and all warehouse duties. This opportunity requires someone who is willing to work independently within a small branch committed to providing an outstanding service to our customers. The role will be varied, fast-paced and insists a lot of responsibility.

This role is suited to someone who has previous logistics or wholesale experience and is ready to take the next step in their career and progress into an Internal Sales role.

Duties & Responsibilities:

  • Serving customers over the Trade Counter
  • Answering incoming calls
  • Processing orders, quotes and assisting with customer enquires
  • Providing the correct product advice with regards to customer requirements and specifications
  • Full warehouse operation, including picking/packing, receiving, labelling, managing bin locations, stock checking and using a walkie-stacker
  • Managing the branch administration, including data entry, stock ordering, returns, credits and backorder processes
  • General ad-hoc including filing, ordering supplies, generating reports, housekeeping etc.
  • Working closely with our Seven Hills branch
  • Supporting the external sales team and management
  • Learning and continually developing product knowledge

Knowledge, Skills & Abilities:

  • Excellent communication skills, both written and verbal
  • Outstanding customer service skills
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can-do attitude, willingness to learn and dedication to the Company
  • Must have strong attention to detail with regards to stock control and administrative duties
  • Forklift license (not essential, but advantageous)
  • Demonstrate exceptional initiative and a professional attitude
  • Intermediate PC skills (Outlook, Word, Excel)
  • Physical capabilities to lift and move heavy boxes
  • Ability to work autonomously and as a team
  • An interest in technology

 

 

3. Internal Technical Sales (Balcatta, WA)

The Role:

We are currently seeking a full-time internal sales representative to join the growing team at our Balcatta branch. This opportunity requires someone who is willing to work independently within a small branch committed to providing an outstanding service to our customers.

This role is varied, and involves a lot of responsibility.

Duties & Responsibilities:

  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Building relationships and rapport with customers
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general ah-hoc
  • Supporting the external sales team and management

Knowledge, Skills & Abilities:

  • An interest in technology
  • Technically savvy with a knowledge of IP Technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive 'can do' attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs
  • Commitment to the highest level of customer service
  • Strong attention to detail
  • Ability to work both autonomously and as a team