If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

National Business Development Manager - Honeywell Fire

Internal Technical Sales - Tullamarine, VIC

 


1. National Business Development Manager - Honeywell Fire

The Role

Central Security Distribution (CSD) are seeking a National Business Development Manager to manage the Honeywell Fire brand nationally and ensure its success.

Duties & Responsibilities

On a day-to-day basis you will be:

  • Meeting the fire budget
  • Managing and maintaining relationships with key fire installation companies nationally
  • Working collaboratively with CSD's team to ensure success within the fire industry
  • Analysing product suitability for relevant projects and creating detailed product lists from project specifications
  • Analysing the territory/market's potential and determining the value of existing and prospective customers
  • Supporting and implementing national sales initiatives and programs where required
  • Providing accurate system design, written quotations, and proposals
  • Conducting products demonstrations and presentations for existing and prospective customers and consultants.
  • Systematically recording activities in CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Skills, Knowledge & Abilities

  • Business Development or Account Management experience for a fire detection distributor preferred but not essential
  • Experience with fire detection sales in the commercial sector
  • System design skills and an understanding of the fire standards
  • Capable of working autonomously and with a very large external sales team
  • Capable of presenting at a high level to potential clients and end users
  • Technical acumen to potentially train staff and customers
  • Having previous experience in the distribution of fire detection products is preferable but not essential if the candidate has experience in sales to end users and system design

 If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

2. Internal Technical Sales (Electronic Security Industry) - Tullamarine, VIC

The Role

In this role of Internal Technical Sales, you will become the first point of contact for the branch, and autonomously manage the busy trade counter for all technical queries and assistance. You will maintain a high level of customer service by building customer rapport, and ensuring all phone, counter and email enquiries are handled efficiently. Overall, you will contribute to the back-end functioning of the branch and assist with inventory control and customer returns with your technical competence.

As you progress in the role and develop your product knowledge, you will conduct customer demonstrations and provide technical insight into products to assist with the sales process.

Duties & Responsibilities

  • In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
  • Serve a variety of markets by suggesting and delivering the suitable technical product solutions
  • Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to help service customers and grow business.
  • Provide superior customer service by delivering products and services to meet or exceed customer expectations.
  • Actively engage CSD colleagues and resources regularly to provide a complete customer solution in order to capitalize on opportunities.
  • Work effectively with others in a team-based environment to accomplish organisational goals and to identify and resolve problems.
  • Being the first point of contact for the branch, including serving customers over the trade counter
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with branch operations, administration and general ad-hoc

Skills, Knowledge & Abilities

  • Technically savvy with a knowledge of IP technologies 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Previous experience in a similar role or electronic retail industry is beneficial
  • Ability to work both autonomously and as a team
  • Technical/IT/Electronic background is essential for this role

You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence. This position is best suited to someone with industry experience, who is willing to grow with the business. At CSD, we have endless opportunities for growth if you have passion for it.

Please submit your resume and detailed cover letter which highlights your relevant skills and experiences to careers@csd.com.au