If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Sales - Seven Hills, NSW

Internal Technical Sales - Mulgrave or Tullamarine, VIC

Business Development Manager - Seven Hills, NSW

Business Development Manager - Mulgrave or Tullamarine, VIC

Technical Services Officer - Tullamarine, VIC

Technical Services Officer - Seven Hills, NSW

Internal Sales Administration - Loganholme, QLD 

 


1. Internal Sales - Seven Hills, NSW

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Seven Hills branch.

Duties & Responsibilities

Reporting directly to the NSW/ACT State Manager, you will be responsible for:

  • Being the first point of contact for the branch, including serving customers over the trade counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs 
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Building relationships and rapport with customers 
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process 
  • Assisting with the returns and backorder processes 
  • Assisting with general branch support, administration and general ah-hoc
  • Supporting the external sales team and management

Skills, Knowledge & Abilities

  • An interest in technology
  • Technically savvy with a knowledge of IP technologies 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Ability to work both autonomously and as a team

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

2. Internal Technical Sales - Tullamarine or Mulgrave, VIC

The Role

In this role of Internal Technical Sales, you will become the first point of contact for the branch, and autonomously manage the busy trade counter for all technical queries and assistance. You will maintain a high level of customer service by building customer rapport, and ensuring all phone, counter and email enquiries are handled efficiently. Overall, you will contribute to the back-end functioning of the branch and assist with inventory control and customer returns with your technical competence.

As you progress in the role and develop your product knowledge, you will conduct customer demonstrations and provide technical insight into products to assist with the sales process.

Duties & Responsibilities

  • In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
  • Serve a variety of markets by suggesting and delivering the suitable technical product solutions
  • Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to help service customers and grow business.
  • Provide superior customer service by delivering products and services to meet or exceed customer expectations.
  • Actively engage CSD colleagues and resources regularly to provide a complete customer solution in order to capitalise on opportunities.
  • Work effectively with others in a team-based environment to accomplish organisational goals and to identify and resolve problems.
  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with branch operations, administration and general adhoc

Skills, Knowledge & Abilities

  • Technically savvy with a knowledge of IP Technologies 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Previous experience in a similar role or electronic retail industry is beneficial
  • Ability to work both autonomously and as a team

Technical/IT/Electronic background is essential for this role. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence. This position is best suited to someone with Industry experience, who is willing to grow with the business. At CSD, we have endless opportunities for growth if you have passion for it.

Please submit your resume and detailed cover letter which highlights your relevant skills and experiences to careers@csd.com.au

 

3. Business Development Manager - Seven Hills, NSW

The Role

We are looking for an experienced Business Development Manager to support the NSW team. Reporting to the NSW/ACT State Manager, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business.

Duties & Responsibilities

  • Maintaining and building relationships with established accounts in an assigned territory/market segment to generate new business
  • Analysing product suitability for relevant projects and creating detailed product lists from project specifications
  • Analysing the territory/market's potential and determining the value of existing and prospective customers
  • Support and implement national sales initiatives and programs where required
  • Providing accurate system design, written quotations and proposals
  • Conducting products demonstrations and presentations for existing and prospective customers and consultants
  • Systematically recording activities in a CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Skills, Knowledge & Abilities

  • Knowledge of current CCTV and access control systems with a focus on integration
  • IT knowledge relevant to the security industry
  • Proven record in sales, negotiation and business development
  • Exceptional communication and presentation skills
  • A current, unrestricted driver's licence

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

4. Business Development Manager - Mulgrave or Tullamarine, VIC

The Role

We are looking for an experienced technical Business Development Manager to work in the VIC region. You will be required to work with and support our VIC teams. Reporting to the State Manager of Victoria, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business.

Duties & Responsibilities

  • Maintaining and building relationships with established accounts in an assigned territory/market segment to generate new business
  • Managing regional accounts and regional travel is essential as a part of this role
  • Analysing product suitability for relevant projects and creating detailed product lists from project specifications
  • Analysing the territory/market's potential and determining the value of existing and prospective customers
  • Support and implement national sales initiatives and programs where required
  • Providing accurate system design, written quotations and proposals
  • Conducting products demonstrations and presentations for existing and prospective customers and consultants
  • Systematically recording activities in a CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Skills, Knowledge & Abilities

  • Competent and confident in the technical aspect of various products, such as CCTV, Access, Intrusion and VMS platforms
  • IT knowledge relevant to the security industry
  • Proven record in sales, negotiation and business development
  • Exceptional communication and presentation skills
  • A current, unrestricted driver's licence
  • Capable of working autonomously and with a very large external sales team
  • Capable of presenting at a high level to potential clients and end users
  • Technical acumen to potentially train staff and customers

Your achievements will be rewarded with significant on-going development opportunities and a competitive remuneration package.

Please submit your resume and detailed cover letter which highlights your relevant skills and experiences to careers@csd.com.au

 

5. Technical Services Officer - Tullamarine, VIC

The Role

Central Security Distribution have an outstanding career opportunity for a highly motivated team player as a Technical Services Officer for our Tullamarine office.

Duties & Responsibilities

Working from our head office and reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for:

  • Servicing incoming calls to our National Technical Support Line 
  • Providing technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wi-Fi solutions - for the national business.
  • Solving technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offering remote technical support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assisting in the evaluation process for new security products 
  • Supporting tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Call centre experience
  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies - would be beneficial but is not essential

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

6. Technical Services Officer - Seven Hills, NSW

The Role

Central Security Distribution have an outstanding career opportunity for a highly motivated team player as a Technical Services Officer for our Seven Hills office.

Duties & Responsibilities

Working from our head office and reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for:

  • Servicing incoming calls to our National Technical Support Line 
  • Providing technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wi-Fi solutions - for the national business.
  • Solving technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offering remote technical support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assisting in the evaluation process for new security products 
  • Supporting tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Call centre experience
  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies - would be beneficial but is not essential

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

7. Internal Sales Administration - Loganholme, QLD

The Role

Due to recent internal promotions, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as an Internal Sales Administrator for our Loganholme office.

Duties & Responsibilities

Reporting directly to the QLD State Manager and Branch Team Leader, you will be responsible for:

  • Being the first point of contact for the branch, including serving customers over the trade counter
  • Liaising and building relationship with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Providing quotations based on customer specifications and needs and processing orders via the counter, phone, and email requests
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general ad-hoc
  • Supporting the external sales team and management

Skills, Knowledge & Abilities

  • Strong attention to detail and accuracy
  • A positive can-do attitude, willingness to learn and dedication
  • Previous experience in data entry and admin role
  • An interest in technology
  • Technically savvy with a knowledge of IP Technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • Commitment to the highest level of customer service
  • Ability to work both autonomously and as a team