If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Technical Support Officer - Tullamarine, VIC

Warehouse Associate - Mulgrave,VIC

Products Administration Assistant - Seven Hills, NSW

 


1. Technical Services Officer - Tullamarine, VIC

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as a Technical Service Officer for our Tullamarine office.

Duties & Responsibilities

Reporting directly to the Technical Services Manager ANZ, you will successfully:

  • Service incoming calls to our national technical support line
  • Provide technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wi-Fi solutions - for the national business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote technical support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers.
  • Give pre-sale consultations and post-sales advice on both IP and analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products
  • Support tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

We pride in providing superior customer service through our professional, specialist sales and technical teams, and our most valued asset are our people. To be considered for this role, you will be able to demonstrate:

  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

2. Warehouse Associate - Mulgrave, VIC

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as a Warehouse Associate for our Mulgrave office.

Duties & Responsibilities

Reporting directly to the State Manager and the Branch Team Leader, you will be responsible for:

  • Picking, packaging and dispatching orders
  • Loading and unloading trucks
  • Offloading and loading pallets
  • Counting and checking stock to ensure quality control and solving stock discrepancies
  • Ensuring safe warehouse operations, especially regarding forklift use
  • Liaising with couriers in relation to orders and deliveries
  • General maintenance and upkeep of the warehouse
  • Customer contact for orders and ETAs

Skills, Knowledge & Abilities

We pride in providing superior customer service and our most valued assets are our people. To be considered for this role, you will be able to demonstrate:

  • Excellent communication skills
  • Knowledge of customer service
  • Problem solving and decision-making abilities
  • Attention to detail and accuracy is essential
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel)
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company
  • Full drivers licence
  • Current Forklift licence is essential
  • Previous experience in a similar role or electronic retail industry is beneficial

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

3. Products Administration Assistant - Seven Hills, NSW

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as a Product Administration Assistant located in our Seven Hills office. We are looking for someone who can work full-time hours and is available for a possible immediate start.

Duties & Responsibilities 

This is a data focused role and centres around providing administration support to our Products & Marketing department. Reporting directly to the Products & Marketing Administration Manager, the successful candidate should have a passion for, and experience in, technology and multimedia. Duties and responsibilities include:

  • Sourcing images and information 
  • Inputting and maintaining data in excel
  • Producing, proofing, and updating documentation
  • Liaising with suppliers 
  • Obtaining, calculating, and providing product pricing 
  • Creating part numbers, and sourcing information regarding parts 
  • Communicating, via phone and email, with the staff at each CSD branch
  • Updating spreadsheets 
  • General administration assistance for our busy Products team
  • Keeping up to date with CSD's products and marketing initiatives
  • Maintaining a smooth flow of work between different departments (products, technical, procurement, marketing)
  • General adhoc duties and admin support 

Skills, Knowledge & Abilities

We pride in providing superior customer service and our most valued asset are our people. To be considered for this role you will be able to demonstrate:

  • Excellent work ethic
  • Ability to meet deadlines and maintain a high standard/ownership over your work 
  • High accuracy and attention to detail in a repetitive environment
  • Excellent communication and interpersonal skills 
  • Intermediate-Advanced MS Office Skills, particularly with Microsoft Excel 
  • Ability to learn and understand CSD's product range with training

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au