If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Sales - Seven Hills, NSW

Warehouse Associate - Mulgrave, VIC

Internal Sales - Seven Hills, NSW (12m contract)

Technical Services Officer - Loganholme, QLD

Technical Services Officer - Seven Hills, NSW

 


1. Internal Sales - Seven Hills, NSW

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Seven Hills branch.

Duties & Responsibilities

Reporting directly to the NSW/ACT State Manager, you will be responsible for:

  • Being the first point of contact for the branch, including serving customers over the trade counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs 
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Building relationships and rapport with customers 
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process 
  • Assisting with the returns and backorder processes 
  • Assisting with general branch support, administration and general ah-hoc
  • Supporting the external sales team and management

Skills, Knowledge & Abilities

  • An interest in technology
  • Technically savvy with a knowledge of IP technologies 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Ability to work both autonomously and as a team

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

2. Warehouse Associate - Mulgrave, VIC

The Role

Due to the continued growth of our business, Central Security Distribution (CSD) have an outstanding career opportunities for highly motivated team player as a Warehouse Associate for our Mulgrave (VIC) offices.

Duties & Responsibilities

You will be responsible for:

  • Picking, packaging and dispatching orders
  • Loading and unloading trucks
  • Offloading and loading pallets
  • Counting and checking stock to ensure quality control and solving stock discrepancies
  • Ensuring safe warehouse operations, especially regarding forklift use
  • Liaising with couriers in relation to orders and deliveries
  • General maintenance and upkeep of the warehouse
  • Customer contact for orders and ETAs

Skills, Knowledge & Abilities

We pride in providing superior customer service and our most valued assets are our people. To be considered for this role, you will be able to demonstrate:

  • Excellent communication skills
  • Knowledge of customer service
  • Problem solving and decision-making abilities
  • Attention to detail and accuracy is essential
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel)
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company
  • Full drivers licence
  • Current Forklift licence is essential
  • Previous experience in a similar role or electronic retail industry is beneficial

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

3. Internal Sales - Seven Hills, NSW (12m contract)

The Role

Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as an Internal Sales for our Seven Hills office on a 12-month contract.

Duties & Responsibilities

Reporting directly to the NSW/ACT State Manager and Branch Team Leader, you will be responsible for:

  • Being the first point of contact for the branch, including serving customers over the trade counter
  • Liaising and building relationships with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Providing quotations based on customer specifications and needs and processing orders via the counter, phone, and email requests
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations for customers and providing technical insight into products to assist with the sales process
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general adhoc
  • Supporting the external sales team and management

Skills, Knowledge & Abilities

  • An interest in technology
  • Technically savvy with a knowledge of IP technologies 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Ability to work both autonomously and within a team

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

4. Technical Services Officer - Loganholme, QLD

The Role

Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as a Technical Services Officer for our Loganholme office.

Duties & Responsibilities

Reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for:

  • Servicing incoming calls to our National Technical Support Line 
  • Providing technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solving technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offering remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Giving pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assisting in the evaluation process for new security products
  • Supporting tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Call centre experience
  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au

 

5. Technical Services Officer - Seven Hills, NSW

The Role

Central Security Distribution (CSD) have an outstanding career opportunity for a highly motivated team player as a Technical Services Officer for our Seven Hills office.

Duties & Responsibilities

Reporting directly to the Technical Services Manager ANZ and Technical Services Team Leader, you will be responsible for:

  • Servicing incoming calls to our National Technical Support Line 
  • Providing technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solving technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offering remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshooting HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Giving pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assisting in the evaluation process for new security products
  • Supporting tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Call centre experience
  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you have the outstanding talent and skills we are looking for, send your resume through to careers@csd.com.au