If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Technical Sales (Electronic Security Industry) - Tullamarine, VIC

Warehouse Associate - Tullamarine, VIC

 


1. Internal Technical Sales (Electronic Security Industry) - Tullamarine, VIC

The Role

In this role of Internal Technical Sales, you will become the first point of contact for the branch, and autonomously manage the busy Trade Counter for all technical queries and assistance. You will maintain a high level of customer service by building customer rapport, and ensuring all phone, counter and email enquiries are handled efficiently. Overall, you will contribute to the back-end functioning of the branch and assist with inventory control and customer returns with your technical competence.

As you progress in the role and develop your product knowledge, you will conduct customer demonstrations and provide technical insight into products to assist with the sales process. 

Duties & Responsibilities

  • In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
  • Serve a variety of markets by suggesting and delivering the suitable technical product solutions
  • Actively participate and develop new accounts, generate sales quotes, and handle customer inquiries to help service customers and grow business.
  • Provide superior customer service by delivering products and services to meet or exceed customer expectations.
  • Actively engage CSD colleagues and resources regularly to provide a complete customer solution in order to capitalize on opportunities.
  • Work effectively with others in a team-based environment to accomplish organizational goals and to identify and resolve problems.
  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with branch operations, administration and general ad-hoc

Skills, Knowledge & Abilities

  • Technically savvy with a knowledge of IP technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs
  • Commitment to the highest level of customer service
  • Strong attention to detail
  • Previous experience in a similar role or electronic retail industry is beneficial
  • Ability to work both autonomously and as a team

Technical/IT/electronic background is essential for this role. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence. This position is best suited to someone with Industry experience, who is willing to grow with the business. At CSD, we have endless opportunities for growth if you have passion for it. A competitive remuneration package will be offered to the right candidate.

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.

If you believe this role is for you, send your resume and cover letter to Ishita Vyas on ishita.vyas@csd.com.au

  

2. Warehouse Associate - Tullamarine, Victoria

The Role

Due to recent internal movement, we are currently seeking a full-time store person to operate our Tullamarine warehouse and effectively contribute to the functioning of our National Distribution Centre. This opportunity requires someone who is willing to work within a team, committed to providing an outstanding service to our customers and has the potential for career growth within the CSD team.

Duties & Responsibilities

  • Picking, packaging and dispatching orders
  • Using our internal software package to amend, dispatch and complete orders
  • Loading and unloading trucks
  • Offloading and loading pallets
  • Counting and checking stock to ensure quality control
  • Ensure safe warehouse operations, especially regarding forklift use
  • Solve discrepancies involving stock and orders
  • Liaise with couriers related to orders and deliveries
  • Work closely with interstate teams to ensure a high level of service
  • General maintenance and upkeep of the warehouse
  • Order follow up & liaising with customers
  • Customer contact for orders and ETAs

Skills, Knowledge & Abilities

  • Excellent communication skills
  • Knowledge of customer service
  • Problem solving and decision-making abilities
  • Attention to detail and accuracy is essential
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel)
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company
  • Full drivers licence
  • Current Forklift licence will be advantageousf
  • Previous experience in a similar role or electronic retail industry is beneficial

This is an excellent opportunity for an enthusiastic person to start a career at the entry level of the business and with training, move your way through the organisation. The successful applicant must be reliable, disciplined and have great people skills.

If you believe this role is for you, send your resume to careers@csd.com.au