If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Technical Support - Seven Hills, NSW

Technical Support - Tullamarine, VIC

Technical Support - Loganholme, QLD

Warehouse / Internal Sales - Waterloo, NSW

Warehouse Operator - Seven Hills, NSW

 


1. Technical Support - Seven Hills, NSW

The Role

We currently have an exciting full-time opportunity at our Seven Hills Branch. Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, Access control and electronic alarm system products.

Duties & Responsibilities

  • Service incoming calls to our National Technical Support Line
  • Provide technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers.
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products
  • Support tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Relevant IT qualifications and knowledge
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette
  • A strong interest in new technology and development
  • A high level of customer service
  • An enthusiasm to learn and grow with the business
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you believe this role is suited to you, please send your resume directly to careers@csd.com.au.

 

2. Technical Support - Tullamarine, VIC

The Role

We currently have an exciting full-time opportunity at our Tullamarine Branch. Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, Access control and electronic alarm system products.

Duties & Responsibilities

  • Service incoming calls to our National Technical Support Line 
  • Provide technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products 
  • Support tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you believe this role is suited to you, please send your resume directly to careers@csd.com.au.

 

3. Technical Support - Loganholme, QLD

The Role

We currently have an exciting full-time opportunity at our Loganholme Branch. Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, Access control and electronic alarm system products.

Duties & Responsibilities

  • Service incoming calls to our National Technical Support Line 
  • Provide technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products 
  • Support tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Relevant IT qualifications and knowledge 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

If you believe this role is suited to you, please send your resume directly to careers@csd.com.au.

 

4. Warehouse / Internal Sales - Waterloo, NSW

The Role

We are currently seeking a full-time Warehouse/Internal Salesteam member to contribute to the day-to-day operations of our Waterloo branch. This opportunity requires someone who is willing to work within a small team committed to providing an outstanding service to our customers. This includes counter service and ensuring all duties and activities of the warehouse are carried out in an accurate, timely and efficient manner.

Duties & Responsibilities

  • Picking and packing of orders including courier and transport documentation
  • Ensure safe warehouse operations, especially regarding forklift use
  • Loading and unloading trucks
  • Offloading and loading pallets
  • Putting away stock in the warehouse
  • General maintenance and upkeep of the warehouse and branch
  • Conducting stock checks and solving discrepancies regarding stock and orders
  • Developing relationships and identifying customer needs. This involves assisting with the front counter, serving customers and answering calls
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Processing returns for credit; warranty returns, customer orders and quotation requests and branch transfers
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries

Skills, Knowledge & Abilities

  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can-do attitude, willingness to learn and dedication
  • Physical capabilities to lift and move heavy boxes
  • Forklift and driver's licence (essential) 
  • Ability to work both autonomously and as a team
  • Must have very good attention to detail with regards to stock control and administrative duties
  • Excellent communication skills, both written and verbal
  • Demonstrate exceptional initiative and professional attitude
  • Intermediate PC skills (Outlook, Word, Excel)

Previous experience working in the electronic security industry will be an advantage but is not essential.

If you believe this is the role for you, please apply via Seek or email your resume directly to careers@csd.com.au

 

5. Warehouse Operator - Seven Hills, NSW

The Role

We are currently seeking a full-time warehouse/store person to operate our warehouse and effectively contribute to the functioning of our Seven Hills branch. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers and has the potential for career growth. This includes counter service and ensuring all duties and activities of the warehouse are carried out in an accurate, timely and efficient manner.

Duties & Responsibilities

  • Picking and packing of orders including courier and transport documentation
  • Loading and unloading trucks
  • Offloading and loading pallets
  • Conducting stock checks and solving discrepancies regarding stock and orders
  • Ensure safe warehouse operations, especially regarding forklift use
  • Serving customers at the Trade Counter
  • Liaise with customers and couriers regarding orders and deliveries
  • Work closely with the sales team to ensure a high level of service
  • General maintenance and upkeep of the warehouse

Skills, Knowledge & Abilities

  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can-do attitude, willingness to learn and dedication
  • Physical capabilities to lift and move heavy boxes
  • Forklift and driver's licence (essential) 
  • Ability to work both autonomously and as a team
  • Must have very good attention to detail with regards to stock control and administrative duties
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Excellent communication skills, both written and verbal
  • Demonstrate exceptional initiative and professional attitude
  • Intermediate PC skills (Outlook, Word, Excel)

Previous experience working in the electronic security industry/Wholesale industry will be an advantage but is not essential.

If you believe this is the role for you, please apply via Seek or email your resume directly to careers@csd.com.au 

 

6. Warehouse Operator - Mulgrave, VIC

The Role

As the result of a recent internal promotion, we currently have an exciting full-time opportunity at our Mulgrave Branch.

Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, Access control and electronic alarm system products.

Duties & Responsibilities

  • Service incoming calls to our National Technical Support Line 
  • Provide technical expertise for security products, including IP Networks, CCTV, DVRs, Cameras and Wi-Fi solutions - for the National business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products 
  • Support tender bids and provide technical input for quotes

Skills, Knowledge & Abilities

  • Relevant IT qualifications and knowledge
  • An interest in electronics is an advantage
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies – would be beneficial but is not essential

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

If you believe this is the role for you, please apply via Seek or email your resume directly to careers@csd.com.au