If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au


Business Development Manager - ACT/NSW

Internal Technical Sales - Waterloo, NSW



1. Business Development Manager - ACT/NSW

The Role

We are looking for an experienced BDM to work in the ACT/NSW region. You will be required to work with and support our NSW & ACT teams. You will be based in NSW and will require to travel ACT on regular basis. Reporting to the NSW/ACT State Manager, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business.

Duties & Responsibilities

  • Maintaining and building relationships with established accounts in an assigned territory/market segment to generate new business
  • Analysing product suitability for relevant projects and creating detailed product lists from project specifications
  • Analysing the territory/market’s potential and determining the value of existing and prospective customers
  • Support and implement national sales initiatives and programs where required
  • Providing accurate system design, written quotations and proposals.
  • Conducting products demonstrations and presentations for existing and prospective customers and consultants.
  • Systematically recording activities in CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services

Skills, Knowledge & Abilities

  • Knowledge of current CCTV and access control systems with a focus on integration
  • IT knowledge relevant to the security industry
  • Proven record in sales, negotiation and business development
  • Exceptional communication and presentation skills
  • A current, unrestricted driver's licence

What you'll get in return

A competitive remuneration package along with other employee benefits will be offered to the right candidate.


2. Internal Technical Sales - Waterloo, NSW

The Role

Due to an internal promotion, we are seeking a full-time Internal Technical Sales representative to contribute to the day to day operations of our Waterloo branch. Our extensive product range and rapid growth has paved the way for this new position within our team. This opportunity requires someone who is willing to work independently within a small branch and is committed to providing outstanding service to our customers. This role is varied and involves a lot of responsibility.

Duties & Responsibilities

  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Building relationships and rapport with customers
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general ad-hoc
  • Supporting the external sales team and management

Skills, Knowledge & Abilities

  • An interest in technology
  • Technically savvy with a knowledge of IP technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can-do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs
  • Commitment to the highest level of customer service
  • Strong attention to detail
  • Ability to work both autonomously and as a team

This position is best suited to someone with industry experience, who is willing to grow with the business. At CSD, we have endless opportunities for growth if you have a passion for it.