If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Sales - Seven Hills, NSW

Internal Technical Sales - Fyshwick, ACT

 

 


1. Internal Sales - Seven Hills, NSW

The Role

We are currently seeking a full-time internal salesperson to join our Seven Hills branch to contribute to the functioning of our NSW business. This opportunity requires someone who is willing to take ownership of our busy trade counter, and work within a team committed to providing outstanding customer service.

This is a multi-functional role that is suited to a committed person that is wanting career progression and a long-term opportunity.

Duties & Responsibilities

  • Being the first point of contact for the branch, including assisting customers over the trade counter
  • Answering incoming calls
  • Processing customer orders and requests
  • Providing quotations based on customer specifications and needs
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Building relationships and rapport with customers
  • Cross-selling and up-selling products to customers
  • Conducting demonstrations and providing technical insight into products to assist with the sales process
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with branch support, administration and general ad-hoc

What you'll need to succeed

You will have a strong understanding of customer service and show confidence in dealing with customers and forming great relationships. You must have excellent communication skills and experience with conflict resolution. You'll be dedicated to continuously learning new products and technologies. Your skills will include attention to detail, and an ability to multi-task within a varied work environment that insists a lot of responsibility.

Previous experience working in a wholesale/trade counter environment will be an advantage but is not essential.

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.

 

2. Internal Technical Sales - Fyshwick, ACT

The Role

We are currently seeking a full-time internal salesperson to join our Fyshwick branch to contribute to the functioning of our ACT business. This opportunity requires someone who is willing to take ownership of our busy trade counter, and work within a team committed to providing outstanding customer service.

This is a multi-functional role that is suited to a committed person that is wanting career progression and a long-term opportunity.

Duties & Responsibilities

  • Being the first point of contact for the branch, including serving customers over the Trade Counter
  • Answering incoming calls
  • Processing customer orders via the counter, phone and email requests
  • Providing quotations based on customer specifications and needs
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries
  • Building relationships and rapport with customers
  • Cross-selling and up-selling products to customers
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Conducting demonstrations and providing technical insight into products to assist with the sales process
  • Assisting with the returns and backorder processes
  • Assisting with general branch support, administration and general ah-hoc
  • Supporting the external sales team and management

Skills, Knowledge and Abilities

  • An interest in technology
  • Technically savvy with a knowledge of IP Technologies
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships
  • A positive can do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs
  • Commitment to the highest level of customer service
  • Strong attention to detail
  • Ability to work both autonomously and as a team

What you'll need to succeed

You will have a strong understanding of customer service and show confidence in dealing with customers and forming strong relationships. You must have excellent communication skills and experience with conflict resolution. You'll be dedicated to continuously learning new products and technologies. Your skills will include attention to detail, and an ability to multi-task within a varied work environment that insists a lot of responsibility.

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.