If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Sales - Loganholme, QLD

Technical Support Junior - Seven Hills, NSW 

Business Development Manager - Marleston, SA

 


1. Internal Sales - Loganholme, QLD

The Role

This a newly created role reporting to the QLD State Manager.

In your role of Internal Sales, you will become the first point of contact for the branch, and autonomously manage the busy Trade Counter. You will maintain a high level of customer service by building customer rapport, and ensuring all phone, counter and email enquiries are handled efficiently. In general, you will contribute to the back-end functioning of the branch and assist with inventory control and customer returns. You will be required to achieve monthly sales targets by cross selling / upselling

As you progress in the role and develop your product knowledge, you will conduct customer demonstrations and provide technical insight into products to assist with the sales process.

What you'll need to succeed

A genuine interest in the electronic security industry, technology and IT would be greatly advantageous.

You will have a strong understanding of customer service and show confidence in dealing with customers and forming strong relationships. You must have excellent communication skills. You'll be dedicated to continuously learning new products within the electronic security industry and technologies. Your skills will include attention to detail, and an ability to multi-task within a varied work environment that insists a lot of responsibility.

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.

  

2. Technical Support Junior - Seven Hills, NSW

The Role

As the result of a recent internal promotion, we currently have an exciting full-time opportunity at our Seven Hills Branch.

Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, access control and electronic alarm system products.

Duties and Responsibilities 

  • Service incoming calls to our National Technical Support Line
  • Provide technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wifi solutions - for the national business.
  • Solve technical problems while communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers.
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products
  • Support tender bids and provide technical input for quotes

Skills, Knowledge and Abilities

  • Relevant IT qualifications and knowledge
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette
  • A strong interest in new technology and development
  • A high level of customer service
  • An enthusiasm to learn and grow with the business
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies - would be beneficial but is not essential

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

 

3. Business Development Manager - Marleston, SA

The role

We are looking for an experienced Business Development Manager to join our wholesaling team located in our Marleston branch, Adelaide, South Australia. Reporting to the State Manager, your role will involve managing an existing portfolio of accounts whilst developing new accounts and seeking opportunities for new business. You will create and maintain a healthy sales pipeline, assist consultants, integrators and installers to select product solutions that meet the customer’s needs. You will have proven experience uncovering opportunities and seeing these through to a close.

Prior knowledge and experience in the electronic security industry would be a distinct advantage.

Duties & Responsibilities

  • Maintaining & building relationships with established accounts in an assigned territory/market segment to generate new business
  • Building ongoing relationships with consultants & key stakeholders
  • Managing a portfolio of allocated customers via phone, email and face to face contact
  • Providing accurate system design, written quotations and proposals.
  • Conducting products demonstrations and presentations for existing and prospective customers and consultants.
  • Organising and attending regular meetings with customers
  • Understanding system design and develop and maintain relevant product knowledge
  • Achieving realistic monthly sales targets
  • Systematically recording activities in CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Attend industry functions, such as events, trade shows, conventions and training seminars

Skills, Knowledge and Abilities

  • Knowledge of current CCTV and access control systems with a focus on integration
  • IT knowledge relevant to the security industry
  • Proven record in sales, negotiation and business development
  • Ability to close sales and manage outcomes
  • Exceptional communication and presentation skills
  • Customer service and negotiation skills
  • Demonstrate initiative and a good work ethic
  • Strong understanding of MS Office and other applications
  • A current, unrestricted driver's license

An attractive remuneration package and vehicle allowance are included

 

**CSD have a process of pre-employment medicals which includes drug and alcohol screening. A criminal background check may also be required for this position**