If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Internal Sales - Loganholme, QLD

Warehouse Operator / Customer Service - Seven Hills, NSW

Order Entry Admin - Tullamarine, VIC

Operations Administration Assistant - Tullamarine, VIC

Technical Support Junior - Seven Hills, NSW 

 


1. Internal Sales - Loganholme, QLD 

The Role

This a newly created role reporting to the QLD State Manager.

In your role of Internal Sales, you will become the first point of contact for the branch, and autonomously manage the busy Trade Counter. You will maintain a high level of customer service by building customer rapport, and ensuring all phone, counter and email enquiries are handled efficiently. In general, you will contribute to the back-end functioning of the branch and assist with inventory control and customer returns. You will be required to achieve monthly sales targets by cross selling / upselling

As you progress in the role and develop your product knowledge, you will conduct customer demonstrations and provide technical insight into products to assist with the sales process.

What you'll need to succeed

A genuine interest in the electronic security industry, technology and IT would be greatly advantageous.

You will have a strong understanding of customer service and show confidence in dealing with customers and forming strong relationships. You must have excellent communication skills. You'll be dedicated to continuously learning new products within the electronic security industry and technologies. Your skills will include attention to detail, and an ability to multi-task within a varied work environment that insists a lot of responsibility.

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.

All applications will be held in the strictest of confidence. Only those with the right to work in Australia need apply.

 

2.  Warehouse Operator / Customer Service - Seven Hills, NSW

The Role

We are currently seeking a full-time store person to operate our warehouse and effectively contribute to the functioning of our Seven Hills branch. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers and has the potential for career growth into our internal sales team. 

Duties & Responsibilities

  • Picking, packaging and dispatching orders
  • Loading and unloading trucks
  • Ensure safe warehouse operations, especially regarding forklift use
  • Solve discrepancies regarding stock and orders
  • Serving customers at the Trade Counter
  • Liaise with customers and couriers regarding orders and deliveries
  • Work closely with the sales team to ensure a high level of service
  • General maintenance and upkeep of the warehouse
  • Coordinating stocktakes

Skills & Abilities

  • Excellent communication skills
  • Knowledge of customer service
  • Problem solving and decision making abilities
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel)
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company

This is an excellent opportunity for an enthusiastic person to start a career at the entry level of the business and with training, move your way through the organisation. The successful applicant must be reliable, disciplined and have great people skills.

Experience in the Wholesale industry will be an advantage however is not essential.

**CSD have a process of pre-employment medicals which includes drug and alcohol screening. Criminal background checks may also be required for this position**

 

 3. Order Entry Admin - Tullamarine, VIC

The Role

The order entry admin will join the Purchasing and Forecast/Major Orders team and will be primarily responsible for entering of sales orders from our ecommerce platform and emails.

This role works closely with the eight sales branches located nationwide.

Responsibilities and Accountabilities

  • Sales order entry
  • Responding to online orders
  • Assisting the team with general administration duties
  • Processes of invoicing, raising of purchase orders, reporting and filing as well as data entry
  • Maintain database and updating of all files as required

Minimum Qualifications, Experience and Attributes

  • Experience in a fast-paced Administrative role
  • Previous background in an administrative or data entry role will be highly regarded.
  • Previous background with security products or data entry role will be highly regarded.
  • Exceptional written and verbal communication skills
  • Experience with office 365 required
  • Attention to detail, accuracy and the ability to maintain a high quality of work whilst working under pressure.

To Apply

Please attach your resume and a cover letter letting us know why this role is of particular interest to you.

 

4. Operations Administration Assistant - Tullamarine, VIC

The Role

The Admin Assistant will join the Operations/Purchasing and Forecast team and will be responsible for a variety of tasks including preparing reports and general data tasks in our ERP system, Pronto XI and reporting tool Cognos.

This role works closely with the Director of Operations as well as Sales, Products, Purchasing and Business Systems staff.

Responsibilities and Accountabilities

  • Creating Excel reports
  • Data entry with a high level of accuracy
  • Preparation of management reports in a timely manner as required
  • Striving for continuous improvement by identifying and implementing better ways to complete tasks
  • Maintaining close working relationships with senior managers and the sales team

Minimum Qualifications, Experience and Attributes

  • Minimum of 2 years in a data entry role that has a strong customer focus
  • Strong computer skills and understanding of Microsoft Office (Office 365)
  • Advanced excel skills
  • ERP skills and experience, preferably Pronto XI
  • A team player that has a flexible and adaptable approach to tasks
  • Excellent verbal and written communication
  • Effective problem-solving skills
  • IBM Cognos skills an advantage
  • Ability to work with minimal supervision with a systematic approach to tasks

To Apply

Please attach your resume and a cover letter letting us know why this role is of particular interest to you.

 

5. Technical Support Junior - Seven Hills, NSW

The Role

As the result of a recent internal promotion, we currently have an exciting full-time opportunity at our Seven Hills Branch.

Reporting to the National Tech Support Manager, this hands-on position includes servicing incoming calls to our national technical support line. You will be working with the latest CCTV, access control and electronic alarm system products.

Duties and Responsibilities 

  • Service incoming calls to our National Technical Support Line
  • Provide technical expertise for security products, including IP networks, CCTV, DVRs, cameras and Wifi solutions - for the national business.
  • Solve technical problems while communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers.
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products
  • Support tender bids and provide technical input for quotes

Skills, Knowledge and Abilities

  • Relevant IT qualifications and knowledge
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette
  • A strong interest in new technology and development
  • A high level of customer service
  • An enthusiasm to learn and grow with the business
  • The ability to build relationships with people
  • Industry experience dealing with security products involving IP technologies - would be beneficial but is not essential

What you'll get in return

A great opportunity to progress your career with a professional outfit who support the continuous development and progression of their employees. You will receive all the training and support required to be successful in your new role, along with a modern, slick working environment that promotes excellence.

A competitive remuneration package will be offered to the right candidate.