If you are interested in starting a career at CSD there are various positions currently available.  To apply, please email careers@csd.com.au

 

Business Development Manager - Mulgrave VIC

Purchasing Administration Assistant - Tullamarine VIC 

Fire Alarm Systems BDM - VIC & NSW

Trade Counter Sales - Waterloo, NSW

Support Technician - Tullamarine, VIC

Technical Sales - Loganholme, QLD

Warehouse Operator/Sales Support , Multiple locations, NSW, SA and VIC

Warehouse Operator, Tullamarine VIC

 


Business Development Manager, Mulgrave VIC

We are currently seeking an experienced BDM to work out of our Mulgrave branch

Duties & Responsibilities 

  • Maintaining & building relationships with established accounts in an assigned territory/market segment to generate new business
  • Building ongoing relationships with consultants & key stakeholders
  • Managing a portfolio of allocated customers via phone, email and face to face contact
  • Identifying major projects from a variety of sources
  • Analysing product suitability for relevant projects
  • Developing clear and effective written proposals/quotations
  • Conducting demonstrations and presentations for existing and prospective clients 
  • Organising and attending meetings with customers
  • Understanding system design and maintaining relevant product knowledge
  • Achieving realistic monthly sales targets
  • Systematically recording activities in CRM application
  • Supplying management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Attend industry functions, such as events, trade shows, conventions and training seminars

Skills & Attributes 

  • Knowledge of current CCTV and access control systems with a focus on integration
  • IT knowledge relevant to the security industry
  • Proven record in sales, negotiation and business development
  • Ability to close sales and manage outcomes
  • Exceptional communication and presentation skills
  • Customer service and negotiation skills
  • Strong understanding of MS Office and other applications
  • A current, unrestricted driver's licence

Experience 
3-5 years industry experience as a BDM is a minimum requirement.


Purchasing Administration Assistant, Tullamarine VIC

The Role

We are currently seeking a full-time administrator to assist our Purchasing team and effectively contribute to the functioning of our National Distribution Centre. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers and has the potential for career growth within the CSD team. 

Duties & Responsibilities 

  • Working closely with the Head Office & Operations team
  • Completing all administrative tasks for the Purchasing department
  • Communicating with suppliers daily
  • Generating reports using our Internal software package, Pronto, and Excel
  • Raising Purchase Orders
  • Managing supplier invoices and retrieving invoices 
  • Invoice and PO comparison and resolution of invoice discrepancies 
  • Chasing deliveries and managing ETA's 
  • Communicating with the branch teams to ensure Purchase Orders are delivered and received as expected 
  • Data entry
  • Communicating via phone and email 

Skills & Abilities 

  • Administration Experience
  • Excellent communication skills
  • Knowledge of customer service 
  • Problem solving and decision-making abilities 
  • Attention to detail and accuracy is essential 
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel) 
  • Motivation to succeed and advance within the company  
  • Previous experience in a similar role is preferred by not essential

Fire Alarm Systems BDM, VIC / NSW

The business has enjoyed excellent growth over the last 3 years and as a part of its future growth strategy, CSD is establishing a Fire Distribution Division. CSD has secured the distribution of one of the world’s leading fire alarm systems and are now recruiting knowledgeable technical sales staff to assist with the development of this division.

In NSW, this role can be based out of our Seven Hills OR Waterloo branch.

In VIC, this role can be based out of our Mulgrave OR Tullamarine branch.

The successful candidate will have

  • 5 Plus years’ experience working in the fire industry
  • Working knowledge of Australian fire standards
  • Strong technical experience in fire alarm system design, commissioning, and testing - with products such as Honeywell, Notifier, Tyco, Ampac, Pertronic etc
  • Strong network of fire installation companies and consultants
  • Experience or aptitude for technical sales

The role will involve

  • External sales - meeting installers, demonstrating product, assisting with systems designs, preparing quotes etc.
  • Account management -  ensuring customers are serviced and supported.
  • Assisting CSD account managers with fire system enquires. 

Trade Counter Sales – Waterloo, NSW

  • Waterloo Location
  • Full-time, permanent position

The Role:
We are currently seeking a full-time internal sales and customer support person to contribute to the functioning of our Waterloo branch. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers. 

Duties & Responsibilities:

  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Being the first point of contact for the branch, including assisting customers over the front counter
  • Answering incoming calls and messages 
  • Processing customer orders and quotation requests 
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Building relationships with customers 
  • Cross-selling and up-selling products to customers
  • Assisting with returns, repairs, credit and backorder processes 
  • Supporting the external sales team and management

Knowledge, Skills & Abilities: 

  • An interest in technology 
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can do attitude, willingness to learn and dedication
  • Proficient computer skills and ability to learn new programs 
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Ability to work both autonomously and as a team

Support Technician, Tullamarine, VIC

The Role

We are currently looking to expand our Technical Support team by appointing a Support Technician to work out of our Tullamarine branch. This role would suit someone who is experienced in the Electronic Security Industry and enjoys solving technical problems and communicating with people over the phone and face-to-face. 

Duties & Responsibilities:

  • Service incoming calls to our National Technical Support Line 
  • Provide technical expertise for security products, including Alarm Panels, IP Networks, CCTV, DVRs, Cameras and Wifi solutions - for the National business.
  • Solve technical problems and communicating with people over the phone (primarily) and face-to-face
  • Offer remote Technical Support for our customers in-field and internal employees, across all areas of our security products
  • Troubleshoot HW/SW issues, IP network dilemmas and assisting our sales team in supporting our customers. 
  • Give pre-sale consultations and post-sales advice on both IP and Analogue technologies
  • Setup systems in-house to simulate and troubleshoot problems in-field
  • Assist in the evaluation process for new security products 
  • Support tender bids and provide technical input for quotes

Skills, Knowledge and Abilities:

  • Industry experience dealing with security products involving IP technologies 
  • Excellent verbal and written communication skills
  • Outstanding phone etiquette 
  • A strong interest in new technology and development 
  • A high level of customer service
  • An enthusiasm to learn and grow with the business 
  • The ability to build relationships with people
  • Tech-Savvy
  • The ability to present technical information to a group of people

Technical Sales, Loganholme QLD

The Role:
We are currently seeking a full-time Internal Sales Representative to contribute to the functioning of our Loganholme branch. This opportunity requires someone who is willing to work independently within a small branch committed to providing an outstanding service to our customers. This role is varied, and insists a lot of responsibility.

Duties & Responsibilities:

  • Being the first point of contact for the branch, including assisting customers over the trade counter
  • Answering incoming calls and messages 
  • Processing customer orders and requests 
  • Providing quotations based on customer specifications and needs 
  • Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries 
  • Building relationships and rapport with customers 
  • Cross-selling and up-selling products to customers
  • Conducting demonstrations and providing technical insight into products to assist with the sales process 
  • Learning and continually developing product knowledge for CSD's range of access control, security systems and CCTV surveillance
  • Assisting with branch support, administration and general ad-hoc  
  • Supporting the external sales team and management 

Knowledge, Skills & Abilities: 

  • An interest in technology
  • Technically savvy with a knowledge of IP technologies
  • Experience in Electronic Security installation/sales is highly regarded
  • Electronics knowledge is highly regarded
  • Excellent communication skills, both written and verbal
  • Confidence in dealing with customers and the ability to form strong relationships 
  • A positive can do attitude, willingness to learn and dedication
  • High standard of professional personal presentation
  • Proficient computer skills and ability to learn new programs 
  • Physical capabilities to work in a warehouse environment
  • Commitment to the highest level of customer service 
  • Strong attention to detail
  • Ability to work both autonomously and as a team

This role would best suit someone with industry experience and technical aptitude. 


Warehouse Operator / Sales Support – Seven Hills, NSW / Marleston, SA / Mulgrave VIC

The Role 
We are currently seeking a full-time storeperson to operate our warehouse and effectively contribute to the functioning of the branch. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers, and wants to progress into Internal/Counter sales.

At present, there are opportunities at the Seven Hills (NSW), Mulgrave (VIC) and Marleston (SA) branches.

Duties & Responsibilities 

  • Picking, packaging and despatching orders
  • Loading and unloading trucks
  • Ensure safe warehouse operations, especially regarding forklift use 
  • Solve discrepancies regarding stock and orders
  • Serving customers at the Trade Counter
  • Entering orders
  • Responding to customer and internal emails & phone calls 
  • Liaise with customers and couriers regarding orders and deliveries
  • Work closely with the sales team to ensure a high level of service 
  • General maintenance and upkeep of the warehouse 
  • Coordinating stocktakes 

Skills & Abilities 

  • Excellent communication skills
  • An interest in technology / electronic security 
  • IT Savvy 
  • Knowledge of customer service 
  • Problem solving and decision-making abilities 
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel) 
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company  

This is an excellent opportunity for an enthusiastic person to start a career at the entry level of the business and with training, move your way through the organisation. The successful applicant must be reliable, disciplined and have great people skills. 

Experience in the Wholesale industry will be an advantage however is not essential. 


Warehouse Operator, Tullamarine VIC

The Role

We are currently seeking a full-time store-person to operate our Tullamarine warehouse and effectively contribute to the functioning of our National Distribution Centre. This opportunity requires someone who is willing to work within a team committed to providing an outstanding service to our customers and has the potential for career growth within the CSD team. 

Duties & Responsibilities 

  • Picking, packaging and dispatching orders
  • Using our Internal Software Package to amend, dispatch and complete orders 
  • Loading and unloading trucks
  • Offloading and loading pallets 
  • Operating a forklift 
  • Counting and checking stock to ensure quality control 
  • Ensure safe warehouse operations, especially regarding forklift use 
  • Solve discrepancies regarding stock and orders
  • Liaise with couriers regarding orders and deliveries
  • Work closely with interstate teams to ensure a high level of service 
  • General maintenance and upkeep of the warehouse 

Skills & Abilities 

  • Excellent communication skills
  • Knowledge of customer service 
  • Problem solving and decision making abilities 
  • Attention to detail and accuracy is essential 
  • Demonstrated organisational skills including the ability to work under pressure and multitask
  • Intermediate PC skills (Outlook, Word, Excel) 
  • Physical capabilities to lift and move heavy boxes
  • Motivation to succeed and advance within the company  
  • Full drivers license 
  • Forklift license 
  • Previous experience in a similar role is preferred by not essential

This is an excellent opportunity for an enthusiastic person to start a career at the entry level of the business and with training, move your way through the organisation. The successful applicant must be reliable, disciplined and have great people skills.